Production and Shipping times
The delivery time estimate is for orders and files in by 9 PM Eastern, 8 PM Central, or 6 PM Pacific time, ready to start production the next business day. For orders shipping outside the US, please also see the International Shipping page.
Carriers may experience delays in shipping times. Please add appropriate buffer time to your lead time. You can add Rush to upgrade the shipping to express.
You can place your order ahead of time, and then design and send files any time after that. We will start preparing your hardware during this time, and in many cases will speed shipout of the order after graphics are produced.
No-rush (Standard) orders:
- Production with 2 day turnaround.
- Within the US, Free Shipping is by economy air. About 4 business days in transit. Similar to ground, the carrier’s service level is not time-definite and may vary depending on carrier load. To Canada and other international destinations, we are seeing about 5 business days.
Rush orders:
- Expedited production turnaround ahead of standard orders, generally 1 business day.
- Within the US, Express Air Shipping is by UPS express, 2 business days in the US. UPS’s service level is time-definite with AM morning delivery to most areas (some areas afternoon). Saturday delivery service can be added at no additional cost by request.
- To Canada and internationally, to expedite your package as quickly as possible, we will compare the speed and current shipping situation using UPS Worldwide Express and DHL Express 12:00. Unless you email us otherwise, we will then choose the route that we believe will arrive fastest. To Canada and other international destinations, we are seeing about 2-3 business days.