How to order
1. Please place your order online
Select the displays that you want to order. Add them to your cart. After all items that you want are in your cart, proceed to the checkout. Fill-in your billing and shipping addresses here. Pay for the order using Visa, Mastercard, American Express or any other of the payment methods shown.
Your receipt will be emailed to you, and your order number will be in the Subject line.
If a product or size is listed but you cannot order it on the site, please email us for a payment link.
2. Prepare your files
The next step is for your graphic designer to prepare the files to print, one file per printed item. Download the layered blank templates and PDF design guides from the Graphics/Templates page, or from the product page itself.
3. Share the files
Next share the files via Dropbox, Google Drive, Microsoft SharePoint/OneDrive, or Apple Large Email attachment. Please see the details on sharing the files. The link should be emailed to team@TDDisplays.com and set to allow anyone with the link to download them. The file share can be removed after we receive them.
4. Pre-production checks
Your files will be pre-production checked, and you will receive an email by the next business morning. Any issues found will be listed, and your graphic designer can update the files.
5. After files pass pre-production checks
* For Pro Booths, Packages and structures that are 3D and list a 3D mockup on the product page, a 3D mockup will be sent to you. After approval, production can start.
* For other displays and banners that have flat graphics and do not list a 3D mockup on the product page, if you ask for a proof when sending files, one will be sent to you by the next business morning. After it is approved, production can start and may start the next day after that. If you do not ask for a proof, production will begin, one day earlier than if a proof was requested.
6. Production and Shipping then follow
For a time estimate please see the Production and Shipping Times page and the product pages of booths or displays ordered.
Shipments to countries/regions outside the US, please see the International Shipping page.
Delivery by the carrier
If shipping directly to your trade show warehouse or site, we can print and paste the label that your show organizer has provided to you. Please fill it out then send us the PDF to print after placing your order.
Adding Rush
If your order was a Standard (no-rush) order during checkout, and you later want to add Rush, please look for a "Need Rush?" email that will be sent to you. The earlier Rush is added, the more effective it is.