International shipping

Please note the following.

Business or home street addresses only.  The ship-to address cannot be a PO Box, shipping company, or courier retail store (ex: Fedex store).  Hotel addresses and addresses provided by your trade show organizer are OK.  A local phone number of your recipient is required on the ship-to address as the local delivery van may use this at delivery time.  

If shipping to your trade show directly, please also email us any filled-in PDF forms provided by your event organizer to paste on your packages.  We can print and paste them for you, but cannot fill them in.  

Duty (if any) or VAT (if any) applied to the shipment by the destination country's Customs agency:  While the shipping cost is paid, any duty or VAT levied by Customs in the destination country is not included in the shipping cost and needs to be paid by the recipient.  The duty amount is unknown prior to it entering the destination country, and is decided by Customs as it enters.  The carrier will collect this from you on behalf of your country's Customs.