Terms of Use

Welcome to TDDisplays.com. To ensure a safe, enjoyable environment for all of our users, we have established our Terms of Use. They spell out what you can expect from us and what we can expect from you. Please note that by accessing any area of TDDisplays.com, you agree to be bound and to abide by these Terms of Use. We strongly advise you to see our full privacy policy.

Order Terms

All prices are in US Dollars. Prices, specifications, and availability may change at any time without notice. After placing an order we will send you an automated email confirmation, but the receipt of a confirmation only means that we have received your order, and does not constitute an offer to sell. We reserve the right to limit the quantity of any item sold, or prohibit a sale altogether. Business days are 9am - 6pm Eastern time, Monday through Friday, excluding holidays.  Other order terms are contained in the FAQ page under the sections headed Pricing and Ordering and Shipping. All orders are subject to these order terms in addition to these Terms of Use. 

After an order is placed and files are submitted, files are pre-production sanity-checked by our designers for file format, dimensions and general graphic design guidelines for the display ordered.

If an order which does not contain made-to-order (for example, Pro-Packages, Pro-Structures, EZ-Block) or custom-sized hardware or frames (for example, custom-sized EZ-Zip) is canceled after files are submitted but before production is started, everything except for 15% of the product cost, and all of the shipping cost can be returned. After the time you submit graphics files for custom printing and production, production may start immediately and may ship at any time before the production time listed; once production has started an order cannot be canceled, and will be considered a return.

For orders that include made-to-order or custom-sized hardware or custom-sized frames, cutting and bending of metal and making your frames may begin immediately after your order is received, before your files are received. If a made-to-order item or custom-sized hardware or frame item is cancelled after placing it but before files are received, a waste of materials has been caused, and everything except for 50% of the product cost and all of the shipping cost can be returned. After files are received, everything except 65% of the product cost and all of the shipping cost can be returned. After the time you submit graphics files for custom printing and production, print production may start immediately and may ship at any time before the production time listed; once production has started an order cannot be canceled, and will be considered a return.

Materials charge for changing files after production has started
Stopping production after files have been submitted and production has started causes waste of materials. Stopping production within 24 hours of files being submitted incurs a materials charge of 1/2 the print-only value. The print-only value is 1/2 of the total product cost including framework, not including shipping. After 24 hours the materials charge for changing files is the full print-only value.  After an order ships, files cannot be changed.

TDDisplays.com graphics, logos, service marks, and trademarks and its affiliates and subsidiaries may not be used without the prior written consent of TDDisplays.com or its affiliates or subsidiaries. All other trademarks, product names, company names and logos appearing on TDDisplays.com are the property of their respective owners. All content on our site, including design, text, graphics, logos, button icons, images, software, and audio clips; any improvements on TDDisplays.com, are the exclusive property of TDDisplays.com and are protected by US and international copyright and other applicable intellectual property laws. All software used on our site is the property of TDDisplays.com or its software suppliers and is protected by US and international copyright and other applicable intellectual property laws. 

Shipping

We cannot be responsible for lost, delayed or damaged packages. If your package is lost, delayed or damaged by the carrier, you may contact the carrier.

Use of Site

This site may currently only be used as a shopping resource or to conduct on-line communications. You may not distribute or commercially exploit the site or any part of its content (whether by reproduction, retransmission, dissemination, sale, broadcast, circulation, republication, amendment, re-delivery using “framing” or similar technology or otherwise). Any use of the on-line communication features of this site may only be used for lawful purposes and you may not post or transmit any material which is objectionable (whether harmful, threatening, or otherwise); TDDisplays.com reserves the right (but without the obligation or liability) to prohibit or remove any such material. 

Title of Products, Documents and Fees to Import
All title of products will be passed to customer when order is dispatched by TDDisplays.com. TDDisplays.com will deliver the products according to customer’s instructions. For some international shipments that have a ship-to address outside the USA, you may be required to pay customs and duties, obtain certain license or apply for registration of your purchased products in your own country to receive delivery of your package. The customs charge and/or import regulation is determined completely by the government of your country, and as such we have no control over these costs or regulations. As such, TDDisplays.com will not pay, nor be held responsible, for such costs or arrange for application of import license. Our displays are shipped from our facility in the PRC, and by continuing with your order you agree to be responsible for any customs or duties incurred as a result of your country’s customs and duties regulations as well as obtaining any import registrations or license required for the products you are purchasing.  If the package is rejected by the customs of your home country or otherwise and returned to TDDisplays.com you will be responsible for the return shipping charges and a re-stocking fee of 15% of the total product purchase price. 

Disclaimer

The site and its content are provided on an “as is” basis without warranties of any kind, whether express or implied (except only as may be implied by applicable law). TDDisplays.com shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss related to your use of the site or use of any of the products purchased at the site). TDDisplays.com shall not be liable for the accuracy or fitness for a particular purpose or quality of such products or reliability of any information provided by any manufacturer, owner, or seller of such products and it is your responsibility to evaluate such information. Although TDDisplays.com uses reasonable efforts to have the colors of the images of its merchandise displayed as accurately as possible on the site, we do not warrant that the color will be accurately displayed by your monitor.  Product sizes, dimensions, weights, shapes, colors and other listed or depicted specifications are approximate.  Products may be improved or modified at anytime without notice and may differ from the pictures. Pictures are for reference only and computer generated images which may differ slightly from the physical product.   

Files submitted by you for print must be print-ready images such as full-sized TIFF or Jpeg.  We do not accept AI, EPS or other descriptions of images.  Files submitted must be to the dimensions indicated for the product, and must be 100% size.  These files serve as your proofs.  Color may vary from monitor to monitor, printer to printer and monitor to printer, and when printed on different materials.  Our technicians do their best to match the colors in the file to the final print, however color matching is not guaranteed.  If color matching is critically important, a hard proof may first be ordered. This hard proof service includes a small-sized print with multiple print-settings. You can order a hard proof in the Print-Only category.

Indemnity and Limitation of Liability

You agree to indemnify, defend, and hold harmless TDDisplays.com from and against all losses, expenses, damages, and costs (including reasonable legal fees) arising from any breach of these Terms of Use or any other activity by you in connection with your use of this site. You further agree that TDDisplays.com shall not be held liable howsoever for your use of the site and you agree to waive all claims that you may have against TDDisplays.com for any loss or damages you may sustain in connection with your use of the site. In the event that this disclaimer is unenforceable, the total liability of TDDisplays.com, if any, for losses or damages shall not exceed the fees you paid for the particular service or product upon which liability is based.

Force Majeure

We shall not be responsible or liable for any delay of delivery by the carrier caused by reason of Force Majeure.  Force Majeure includes but is not limited to acts of God, riots, strikes, fires, floods, storms, earthquakes, explosions, accidents, or governmental actions or orders. 

Links to other sites

Occasionally, TDDisplays.com may make available a link to a third party’s website. These links will let you leave TDDisplays.com. The linked sites are not under TDDisplays.com control and TDDisplays.com is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. TDDisplays.com is not responsible for webcasting or any other form of transmission received from any linked site. TDDisplays.com provides the links only as a convenience. TDDisplays.com does not endorse the site or its use or contents. 

Our Privacy Policy

You agree to our use of information about you as described in our privacy policy. 

Termination

TDDisplays.com may terminate or suspend your access to all or part of the site, without notice, for any conduct that TDDisplays.com, in its sole discretion, believes is in violation of any applicable law or is harmful to TDDisplays.com or a third party. 

Notice

TDDisplays.com may deliver notices to you by means of electronic mail, a general notice on TDDisplays.com or by post. You may give notice to TDDisplays.com at any time by post to the following address: PO Box 26311, Honolulu, Hawaii, USA.

Modification of Terms

These terms of Use (including the order terms contained in the Help/FAQ page) may be modified from time to time. You should therefore read these Terms of Use and the order terms before you place any order. 

Governing Law

These Terms of Use (including the order terms contained in the Help/FAQ page) shall be governed by and construed in accordance with the laws of Honolulu, Hawaii. You irrevocably agree that the courts of Honolulu, Hawaii shall have exclusive jurisdiction in relation to any claim or dispute concerning or arising from these Terms of Use and the order terms. 

These Terms of Use were last updated on 11 July 2018.